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If an Answer is helpful, please click " Accept Answer" and upvote it. Navigating the main Outlook interface The shortcuts below will allow you to browse through the main Outlook window. And if you would like to create a new mail when in another view, we can quickly swich to Mail view by pressing Ctrl+1 and then use Ctrl+N to create a new message. Disabling keyboard shortcuts via Group Policy Outlook program icon shortcuts These keys need to be pressed and held down when clicking on the Outlook shortcut in for instance the Start Menu or Taskbar. And reading this document, "CTRL+Shift+M" is still listed as the shortcut keys for creating a new mail.įor your situation, was there any change made on the device right before the issue occurred? Have you installed any new software which might have a hotkey conflict with Outlook?īesides, instead of using "CTRL+Shift+M", an alternative we can use is to press " Ctrl+N" (when in Mail view) to create a new message. Sorry that I don't have a same Dell Latitude tablet to check the result, but when checking on my PC with Outlook 2016 running on Windows 10, "CTRL+Shift+M" still works for me.
Hi use the Office 16 desktop version of Outlook.
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